Bill Townsley.
Director of Design Operations (Design Practice Service) at Capital One (Most recent)
Primary Role
UX/UI Design
Experience
9+ years
Late Career
Open To
Full-time, Contract
Desired Compensation
$235k
Where they work
About
Innovative and results-driven design leader with 20+ years of experience in product design, design operations, and user experience strategy. Proven track record of scaling high-performing teams, delivering exceptional B2B and B2C SaaS products, and driving measurable business outcomes. Adept at building collaborative partnerships across product, engineering, and executive leadership to create consumer-grade solutions for complex, technical challenges. Skilled in fostering inclusive, vibrant design cultures and leading teams to excel in fast-paced, ambiguous environments.
Last updated
April 25, 2026
Preferred Company Size
Growth
501–1,000 employees
Mature
1,000+ employees
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